New Office Procedures!
We hope you are all healthy and well.
As you all are probably aware, we cannot give you an exact date that we will be able to reopen the marina office. We want you to know that your health and safety is important to us so we are working on social distancing procedures for when we can reopen.
To limit our in-person contact, we will ask that if you can, please continue to conduct business electronically. We can answer most questions through email. If you have business that can only be conducted in the office, please follow our new procedures.
- Call ahead to let us know you are on your way up.
- You will be required to wear a mask upon entry. If you do not have a mask or any type of face covering, we will do our best to provide you with one.
- We will only allow one person in the office at a time. If you notice there is already someone inside, please wait outside until the customer has left.
- Packages and mail will continue to be delivered directly to the box outside. We will call you and let you know that it is there. Please let us know if you cannot pick it up and want it brought inside.
If you would like a mask, gloves, or a fresh pen, just ask and we will do our best to accommodate.
GM Liveaboards July 2020
Every now and then we get a new postal carrier to the marina that has no idea where to put the mail, what they will usually do is stuff all the mail into the biggest box they can find which sometimes is not ours.
As you can imagine this will delay the time it takes for you to get your mail, so to help make sure you get your mail on time please try to include your box number on all correspondence you expect to receive.
If you have changed your address or phone number, please contact the Harbor Office to provide us with the new information. It is very important that we are able to contact you, especially in the event of an emergency with your vessel.
When to Report an Accident
You’ve just enjoyed a beautiful day of boating and are now enroute to your slip. As you approach the marina your throttle gets stuck in forward causing a collision. Your boat receives $950,00 worth of fiberglass hull damage but thankfully no one was injured. Are you required to submit an accident report? By law you are required to file a formal written report of the accident.
A formal written accident report is required to be filed when the following situations occur:
- Life is lost due to the accident.
- Someone is injured and requires medical treatment beyond first aid.
- There is a complete loss of the vessel or damage to the vessel and property exceeding $2000. (Many states have set a limit less than $2000- contact the local state boating authority to determine the amount).
- Any person on board a vessel disappears (under circumstances indicating death or injury).
Boating Accident Reports are required to be filed within:
- 48 hours of the occurrence or if a person dies within one day (24 hours)
- 48 hours if a person is injured and medical treatment beyond first aid is required.
- 10 days if there is only damage to the vessel and/or property.
Please call the Coast Guard’s Customer Info line, 1-(800) 366-5647, to obtain information about required forms and where to submit them, You can also find the date and location of the Coast Guard Auxiliary’s next Boating Skills and Seamanship Course. If you or someone you know is interested in an exciting career, the United States Coast Guard is hiring. Please call 1-800-Get USCG.
As many of you know we have a FREE pump out station here at the marina located directly below the marina office and it is open to all 24/7.
What you probably don’t know is, the marina has to repair the hose nozzle at least a few times a month. The reason? When people are done pumping out sometimes they will just throw the hose back on to the dock from their boat thus shattering the PVC nozzle and connectors. I know that it is not always our marina tenants that responsible for breaking them but I also want to remind everyone that when you are done using the pump out please take the minute to place the hose back on the rack.
I am sure everyone enjoys the convenience of have a FREE pump out located so close home so please keep that in mind next time you are pumping out your boat.
As a service to our liveaboard tenants, we will accept parcel deliveries in our office. We kindly ask that when you get a call from us, you pick up your packages as soon as possible.
The office has very limited space, and at times it can get crowded with boxes. While we are willing to make exceptions, if you are not a liveaboard you should not be getting mail or packages at the Grand Marina office. If a package is sent here under a name that we don’t recognize it will be returned, so either let us know you have something coming for you under a certain name or C/O (your name). We will not be responsible for any packages returned.